OpenText buys Malmesbury business

Monday, 19th August 2013

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Global company OpenText has acquired Wiltshire technology business ICCM Solutions.

ICCM, which has about 200 customers worldwide, is a long-term technology partner of OpenText for its business process management (BPM) platform.

OpenText said the combining of ICCM’s expertise with its BPM platform the company can provide a framework which would allow process components to be easily reused. This means that the roll-out of new or existing services can be done in 25 per cent less time.

Muhi Majzoub, OpenText senior vice president for engineering, said: “As an OpenText partner for over ten years, ICCM customers have enjoyed the power of OpenText’s MBPM as the platform underneath ICCM’s process application framework.

“ICCM’s powerful Assure framework and applications for IT Service Management and HR services fit like a glove with our existing BPM servics.

“By joining forces with ICCM, our joint customers will gain the best of both worlds, and OpenText will be able to further accelerate its delivery of new process applications that integrate our EIM portfolio. We are thrilled by this deal and welcome ICCM’s employees and customers to OpenText.”

ICCM was founded in 1998. Its clients include BBC Worldwide, British Transport Police and Tesco.

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